About Dakota Book Exchange
We've enjoyed selling books and media online since 1998 on most of the major book selling venues and
NOW on our own web site DAKOTA BOOK EXCHANGE. We've shipped thousands of items to customers worldwide.
We work hard to fully and accurately describe the products we sell. We try to include any flaws we find, our customers are often pleasantly surprised that the items they receive from us are in better condition than expected.
When you contact us, you're communicating with the people who bought your book, listed it, shelved it, and are going to ship it. You aren't going to get some canned response that doesn't answer your question, or work with a cubicle-bound "customer service" person that's miles away from the warehouse and hasn't a clue what you're asking. If you have an item-specific question, we'll have the item in hand when we respond.
We ship within 2 business days. Usually we ship next day, and if we receive your order before noon Central time, it will often ship the same day. Not only do we get orders in the mail quickly, but our packaging is some of the best in the business.
No Hassle Returns
We're not happy unless you're happy. US customers have 7 days from the date of receipt to return most items. Please see our Customer Care page for details.